shu uemura art of beauty

shipping information

shipping destinations

shuuemura-usa.com ships via usps to u.s. addresses only, including Alaska, Puerto Rico, US Virgin Islands, Hawaii and military APO/FPO destinations.
please note that the shipping and billing addresses must be valid u.s. addresses.
please note that shu uemura will not ship to any International Shipping Services such as DHL Borderlinx, VPost or comGateway.

shipping methods and rates

USPS (United States Postal Service) Ground ( Most orders will be delivered within 7-12 business days)
$4.50 shipping cost everywhere in the U.S.
orders shipping to Alaska, Hawaii, Puerto Rico, US Virgin Islands, military APO / FPO destinations or US territories may take up to 30 days

tracking your order

please call our toll-free customer service number 1-888-shu-5678 if you need assistance tracking your order. please note, once your order has been shipped, a shipping confirmation is sent via email which provides you with tracking information and a link to follow your package.

customer service

need assistance? customer service is here to help. our customer service representatives are available to help you five days a week, monday to friday. the information you provide will be handled according to our privacy policy.

contact us by phone
1-888-shu-5678
mon - fri
9am to 5pm et

email us by using our contact us page.

holiday shipping guidelines

shu uemura wishes you a Beautiful Holiday Season! To help ensure that your holiday orders arrive by 12/24, please follow the guidelines below and plan your shipping method accordingly:

shipping method	place order by:
usps ground (4-9 business days)	tuesday, december 15
ups 3rd day air (4-5 business days)	wednesday, december 16
ups next day air (1-2 business days)	friday, december 18

any questions or concerns?
call our toll-free number:
1-888-SHU-5678 (1-888-748-5678)
monday to friday, 9am to 5pm EST.

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