Gift Certificates

shu uemura gift certificates are redeemable for product only online at shuuemura-usa.com and not in any of our retail locations or beauty boutiques.

Gift certificates will be sent directly to the address indicated at checkout. The gift message is printed directly on the certificate.

• Gift certificates are not redeemable for cash and cannot be returned as cash refunds.
• Due to the logistics of the gift certificate, we must ask that the entire amount of the value of the gift certificate be spent in one transaction as it is impossible for us presently to account for the difference.
• If your order exceeds the amount of the gift certificate issued to you, the balance must be paid on a credit card.
• Your credit card number is required when redeeming gift certificates online even if a balance is not present.
• We are not responsible for stolen or lost gift certificates. Should you have questions, please contact our customer service representative at customerservice@support.shuuemura-usa.com